IS CONFLICT RESOLUTION PROCESS DIFFICULT TO
IMPLEMENT? THESE 6 STRATEGIES WILL HELP YOU.
some attempts to settle conflicts are not successful.That is when mediation helps.Through mediation, an unbiased third party helps settle the difference.You may be able to find a mediator on your own.Friends and family members are often willing to help you think of satisfying solutions to any disagreement.
some attempts to settle conflicts are not successful.That is when mediation helps.Through mediation, an unbiased third party helps settle the difference.You may be able to find a mediator on your own.Friends and family members are often willing to help you think of satisfying solutions to any disagreement.
Conflict resolution is a process and
requires strategies that need to be carefully followed in order to help the mediator
resolve the conflict under consideration. Below are six strategies that can
help you resolve a conflict with ease. As you get them lean more on
implementation. The things you need to do in resolving a conflict are as
follows:
1)
IDENTIFY
THE PROBLEM: Make sure that everyone agrees on what exactly the problem is.
At times this step can lead quickly to a resolution of the problem without
further action.
2)
IDENTIFY
POSSIBLE SOLUTIONS: Come up with as many possible solutions as you can
think of. Accept suggestions –even those that sound unrealistic. People should
feel free to speak without being criticized, judged , or censored
3)
EVALUATE EACH
SUGGESTED SOLUTION: For each proposed solution, ask: Does it solve the
problem? Is it practical? If the answer to any question is no, that solution must
be modified or discarded.
4)
PICK THE
BEST SOLUTION: Make sure that every body
or at 95% of those present agree to the solution chosen; otherwise the
conflict has not been resolved
5)
SEE IF
THE SOLUTION IS WORKING: If any party is not satisfied with the
arrangement, you need to renegotiate. Go through the steps again.
6)
IF
NECESSARY, AGREE TO DISAGREE. Some conflicts cannot be resolved, but all
parties should work to prevent unresolved issues from escalating the conflict.
The best solution here may simply be acceptance.
The above 6 steps, if well mastered and
applied, most conflicts will be resolved within the shortest possible time. You
can add other strategies that will ease your work.
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